Shipping Policy

🚚 Shipping Policy – The Zovae

At The Zovae, we’re committed to delivering high-quality, made-to-order products straight to your doorstep with care. Every item is custom-printed through our trusted production partner, which means your order is created just for you once it’s placed. Currently, we ship exclusively within the United States, and all orders are processed and shipped from Printful’s U.S. fulfillment centers. While processing times may vary depending on the product, most orders are prepared within 2–5 business days before being handed over to our carriers for delivery.

 

⏱️ Processing Time

Because every item at The Zovae is made to order, we take a little extra time to carefully prepare your purchase before it ships. Most orders are processed and fulfilled within 2–5 business days. Please note that during peak seasons or promotional periods, processing times may extend slightly. Rest assured, you’ll receive an update once your order has been shipped.

  • All products are made to order and fulfilled through our production partner (Printful).
  • Processing time: 2–5 business days before your order ships.
  • You will receive a tracking number via email once your order is shipped.

 

💲 Shipping Rates

Shipping costs vary depending on the product type and delivery method you select at checkout. Standard flat rates typically range from $4.49 to $13.49 per item, with reduced rates for additional items in the same order. For faster delivery, express shipping may also be available on selected products such as t-shirts and hoodies. We also proudly offer free standard shipping on all U.S. orders above $75, applied automatically at checkout.

Standard (Flat Rate) Shipping

  • T-Shirts – $4.75
  • Hoodies – $8.49
  • Mugs (11 oz / 15 oz) – $6.49–$6.99
  • Tumblers & Drinkware – $6.49–$8.49
  • Hats, Bags, Socks, Aprons & Accessories – from $4.49
  • Phone Cases & Small Accessories – $4.59
  • Canvas / Posters / Pillows / Backpacks / Jackets – $9.99–$13.49
  • (Shipping fees are calculated per item. Additional items may incur a reduced rate.)

Express Shipping (where available)

  • Selected products (like T-shirts and Hoodies) may be eligible for Express Shipping starting from $8.99–$11.99.
  • Express shipping options will appear at checkout if available.

Free Shipping

  • We are happy to offer FREE Standard Shipping on all U.S. orders above $75.
  • Free shipping will be applied automatically at checkout when your order total (before tax) is $75 or more.

 

📦 Delivery & Order Tracking

Once your order has been fulfilled and shipped, you’ll receive an email notification with a tracking number so you can monitor your package in real time. Delivery times depend on the shipping method you select at checkout: standard shipping typically takes 5–9 business days within the U.S., while express options (when available) can arrive in as little as 1–3 business days. Please note that delivery estimates are provided by our carriers and may be affected by factors such as holidays, weather, or high seasonal demand.

  • Standard Shipping: 5–9 business days
  • Express Shipping: 1–3 business days (when available)

(Delivery times are estimates and may vary due to carrier delays, holidays, or high demand.)

 

❓ Questions

We want your shopping experience at The Zovae to be smooth and worry-free. If you have any questions about your order, shipping options, or tracking, our support team is here to help. You can reach us anytime at thezovae@gmail.com, and we’ll get back to you as quickly as possible.